Management Skills Introduction: 1 Ready! Set! Manage!
This course provides the learner with answers to questions new managers often have at the start of their management career such as the biggest mistakes made by new managers, how to build successful teams, and how to effectively manage a boss.

Management Skills Introduction: 2 Motivating
After taking this course, the learner will be able to deliver effective feedback that employees understand and are able to successfully apply. It also discusses how to keep up with performance appraisals, yet provide thorough, thoughtful evaluations that are constructive and well-supported.

Management Skills Introduction: 3 Planning
After taking this course, the learner will be able to delegate work, think strategically, and plan meetings. It also discusses how to make effective decisions that will lead employees forward.

Management Skills Introduction: 4 Communication
After taking this course, the learner will be able to level with their employees, deliver bad news, express themselves clearly, and ask questions that uncover employees' ideas and opinions.

Management Skills Introduction: 5 Getting Input
After taking this course, the learner will be able to obtain input on improving both their own and the organization's performance. It also discusses how to obtain useful information from departing employees during their exit interviews and how to receive feedback from your superiors. It covers the importance of listening, to get the most from the speaker's concerns and ideas, as well.

Management Skills Introduction: 6 Dealing with Challenging People and Times
After taking this course, the learner will be able to help employees improve their performance and deal with organizational change. It also discusses how to handle cynics who are lowering employee morale and deal with worries about change directly.

Management Skills Introduction: 7 Building Success
This course will give the learner best practices for gaining success through work performance. It illustrates the value of cultivating friendships within your organization so you can exchange ideas and favors. It also discusses effective time management and how to make compelling presentations.