American Pest Management

Ants

Arrow Exterminators Handheld Training
The Handheld Training series allows for Arrow Team Members to view tutorials. These video/narrated sessions will give step-by-step instructions for Sentricon services and the handheld.

Arrow Exterminators Pest Pac Tutorials
This Category is designed for Arrow Exterminators Team members to have an electronic tutorial for Pest Pac topics.

Arrow Study Guides
Category includes Study Guides for the Registration Exam and Certified Operators Examination.

August

Bees and Wasps
This learning track contains a series of Web-based Training courses designed for the Pest Management Professionals that want to know more about controlling bees and wasps.  The 6-course curriculum is available for online certification.

Bioremediation

Bird Control

Business Management

Client Standards
A series of learning exercises that help us meet the needs of our clients. These focus on client specific standards.

Coaching

The coach is someone who will listen, motivate, guide, and encourage fellow employees to perform at their best.  The coach does not make decisions for the person being coached.  They help them to consider their options, make their own decisions, set goals, and take action.  If coaching is successful, it results in a happier, motivated, and more productive work force.  Something every company could benefit from!  In addition, many of the coaching skills discussed here are “people skills” like effective listening and interpreting body language.  Since pest control is a “people business” the lessons have broad application.

Communication

Copesan Lunch and Learns

Copesan Pesticide Series
This series contains 14 self paced modules based on Plunkett's manual.

Correspondence Course
This course follows the chapters outlined in Truman's Scientific Guide to Pest Control.

CSR Career Advancement - ADVANCED

CSR Career Advancement - BASIC
This contains a series of eLearning courses and eBooks required for advancement from Level 1 to Level 2.

CSR Career Advancement - INTERMEDIATE
This library contains a series of eLearning courses and eBooks required for advancement from Level 2 to Level 3.

Customer Focus

Driving Safety

These short modules have been created to compliment and accentuate the core Eos: SAFETM Driver Improvement System program.  Satisfactory completion of the interactive CD program is a pre-requisite to any of these five modules.  These 10 -15 minute courses reinforce the four positive driving habits of “See the road”, Adjust to what you see”, “Focus by moving your eyes”, and “Escape with a plan.  Best of all, these additional modules can serve as reminders to help keep driver safety “top of mind” throughout the year.

Ehrlich Skillsoft

EIS: Enterprise Information System
This category contains courses centering around the use of the Ehrlich Information System.

Financial

Flies

Human Relations

INACTIVE SKILLSOFT COURSES

Instructional Design

Introductory Training
This category contains all courses in Sprague's introductory training program.

Leadership

Managing and Developing Others

McCloud Continuing Education
The McCloud Continuing Education catalog of courses are a series of courses geared toward the continued improvement of our McCloud Employees.

McCloud Fumigation Training

McCloud New Employee Training
This learning tract is designed for all new McCloud employees. The courses and exams are designed to provide a new employee with the basic information needed to begin their field training with a McCloud Certified Trainer.

McCloud Pesticide Label Quizzes
This learning tract is designed to assure that all McCloud Service Technicians are familiar with the labels of all products that are used in accordance with the McCloud Approved Pesticide List.

McCloud Safety Series
The following courses were designed to provide all McCloud employees with the information to complete their everyday job function in the most safe and effective manner.

McCloud Sales Training

New Employee Orientation Program
Copesan's

Other

Personal Effectiveness

Pest Management - Commercial

Pest Management - Other

Plunkett's Custom Courseware

Project Management

PTU Exams
Final exams for the Prescription Treatment University courses are online for CopesanUniversity certification. Contact your learning center's administrator for more information.

RapidTrax
This learning track contains a series of ten short tutorial courses designed for the Pest Management Professionals that are or plan to use Copesan's RapidTrax Electronic Information Program. Contact your learning center's administrator for more information.

Rodent Series

Rodents is a 13-course web-based training series covering identification, biology, habits and control of the three major pest rodents, house mouse, Norway rat and roof rat, plus the deer mouse. The series is designed for both new and experienced pest management professionals and can be taken as a whole or lesson by lesson, based on individual needs. The series closely follows Dr. Bobby Corrigan’s book, Rodent Control – A Practical Guide for Pest Management Professionals.  It is recommended that a copy of this outstanding book be on hand during training for use as a source of more information.

Safety

Selling
This is a series of courses on the process of “Solution Selling” and should be viewed in the order recommended unless you are already familiar with the process and need to perfect your skills in just one area.  Solution selling is recommended for sales consultants targeting larger, complex commercial accounts.  Certain aspects of the process may also be useful with smaller accounts.

Signature CARE
Signature Care™ is the leading pest management program developed by Copesan exclusively for the food industry. It's also the only program to offer certified specialists specifically trained in providing pest management services to the food industry.

Technician Career Advancement

Technology Productivity
A series of Microsoft Office 2003 courses for students wishing to improve their competency and proficiency in the use of these products.

Termite

Vegetation Management Services

Waltham Services
Health and Safety.

Waltham Services CT Supervisory Prep Materials
Materials to prepare for taking the CT Supervisory License Exam

Waltham Services Technician Training Quizzes
Technician training quizzes

Western Exterminator Co

Whitmire

Wil-Kil Pesticide Label Quizzes
This learning track is designed to ensure that all Wil_Kil tech are familiar with the labels used